Ending a subscription can feel tricky, right? Maybe you’re not using Fitness AI as much anymore, you found something else, or your budget changed. The good news is, you can stop your Fitness AI membership. This guide will show you how to cancel your Fitness AI subscription step by step, no matter how you signed up. We will cover the main methods so you know exactly what to do.
Image Source: cdn.prod.website-files.com
Reasons You Might Cancel
People stop using fitness apps for many reasons.
* Maybe you hit your goals.
* You might want to try different types of workouts.
* Sometimes, the cost doesn’t fit your budget anymore.
* You might not have time to work out.
* Or maybe the app wasn’t the right fit.
Whatever your reason, knowing how to stop paying is important. Let’s look at how to do it.
Finding Your Way to Cancel
How you cancel your Fitness AI membership depends on where you first signed up. Did you get it through their website? Or did you sign up using the App Store on your iPhone or the Google Play Store on your Android phone?
Each way has its own steps. We will go through each one clearly. This will help you find the right Fitness AI cancellation process for you.
Key Methods to End Your Membership
There are three main paths to terminate Fitness AI membership:
1. Through the Fitness AI website.
2. Through the Apple App Store (for iPhone/iPad users).
3. Through the Google Play Store (for Android users).
Let’s start with the website method.
Steps For Canceling Via the Fitness AI Website
If you paid for your Fitness AI membership directly on their website, this is likely the way you need to cancel. This process usually involves logging into your account. You will look for sections related to billing or subscriptions.
Here are the steps:
Step 1: Go to the Fitness AI Website
Open your web browser.
Type in the official Fitness AI website address.
Go to their homepage.
Step 2: Log In to Your Account
Look for a “Log In” or “Sign In” button.
This is usually in the top corner of the page.
Click it.
Enter the email address and password you used when you signed up.
If you forgot your password, look for a “Forgot password?” link.
Follow the steps to reset it if you need to.
Step 3: Find Your Account Settings
Once you are logged in, look for your account area.
This might be a link with your name or a profile icon.
Click on it.
You are looking for Fitness AI account settings.
This area has information about your profile and membership.
Step 4: Navigate to Billing or Subscription
In your account settings, find sections about payment, billing, or subscriptions.
The name might vary.
Look for terms like:
* “Billing”
* “Subscription”
* “Membership”
* “Manage Plan”
* “Account Management”
Click on the section that seems related to your payment or plan. This is where you will find Fitness AI billing management.
Step 5: Find the Cancellation Option
Inside the billing or subscription area, you should see details about your current plan.
It will show what plan you are on and when your next payment is due.
Look for a button or link that says something like:
* “Cancel Subscription”
* “End Membership”
* “Manage Subscription”
* “Turn off auto-renewal”
This is a crucial step in the Fitness AI cancellation process.
Step 6: Follow the Prompts to Confirm
Click the “Cancel” or similar button.
The website might ask you why you want to cancel.
You might need to select a reason from a list.
They might also try to offer you a deal to stay.
Read everything carefully.
Keep going until you see a clear confirmation message.
It should say that your subscription is canceled or that auto-renewal is off.
This action will stop Fitness AI auto-renewal. Your membership will stay active until the end of the current billing period you already paid for.
Step 7: Check Your Email for Confirmation
After finishing the steps on the website, Fitness AI should send you an email.
This email confirms that you have canceled.
Keep this email. It is proof that you stopped the service.
If you do not get an email within a few hours, check your spam folder.
If it’s not there, you might need to contact Fitness AI customer support. We will talk about that later.
By following these steps, you successfully cancel Fitness AI online through their website. You have completed the website method for terminate Fitness AI membership.
Steps For Canceling Via the Apple App Store
If you subscribed to Fitness AI using the app on your iPhone or iPad, you must cancel through your Apple ID settings. This is because Apple handles the payment and subscription directly. You cannot cancel this type of subscription through the Fitness AI website or app itself.
Here are the steps for iOS devices:
Step 1: Open the Settings App
Find the “Settings” app icon on your iPhone or iPad home screen.
Tap it to open your device settings.
Step 2: Tap Your Name (Apple ID)
At the very top of the Settings screen, you will see your name and picture (if you have one).
This is your Apple ID area.
Tap on your name.
Step 3: Go to Subscriptions
On the Apple ID screen, you will see different options like iCloud, Media & Purchases, etc.
Find and tap on “Subscriptions.”
This opens a list of all apps you subscribe to through Apple.
Step 4: Find Fitness AI
Scroll through the list of your active and inactive subscriptions.
Look for “Fitness AI” in the list.
Tap on “Fitness AI”.
Step 5: Cancel the Subscription
On the Fitness AI subscription details page, you will see information about your plan and renewal date.
Look for the “Cancel Subscription” button.
It is usually towards the bottom.
Tap “Cancel Subscription”.
Step 6: Confirm the Cancellation
A confirmation box will pop up.
It will ask if you are sure you want to cancel.
It might tell you when your subscription will end (the end of your current paid period).
Tap “Confirm”.
Once you confirm, the button will change. It might now say “Resubscribe” or show different plan options. This means your cancel Fitness AI subscription request was accepted.
Step 7: Check the Status
Go back to the Subscriptions list.
Find Fitness AI again.
It should now show the end date of your subscription.
It should not show a next billing date.
This confirms you have stopped the future payments and completed the Fitness AI cancellation process via Apple. You have managed your Fitness AI billing management through Apple’s system.
Remember, canceling through Apple stops the subscription managed by Apple. You have completed the process to terminate Fitness AI membership via the App Store.
Steps For Canceling Via the Google Play Store
If you got your Fitness AI subscription using the app on your Android phone or tablet, you need to cancel through the Google Play Store app. Like with Apple, Google handles these payments. You won’t cancel this type of subscription through the Fitness AI website or the app itself.
Here are the steps for Android devices:
Step 1: Open the Google Play Store App
Find the “Google Play Store” app icon on your Android device.
Tap it to open the store.
Step 2: Open the Menu
Tap your profile icon.
This is usually in the top right corner of the screen.
It opens the Play Store menu options.
Step 3: Go to Payments & Subscriptions
In the menu, find “Payments & subscriptions.”
Tap on it.
Step 4: Select Subscriptions
In the Payments & subscriptions menu, tap on “Subscriptions.”
This shows you a list of all apps you subscribe to through Google Play.
Step 5: Find Fitness AI
Look through the list of your active subscriptions.
Find “Fitness AI” in the list.
Tap on “Fitness AI”.
Step 6: Cancel the Subscription
On the Fitness AI subscription page, you will see details about your plan.
Look for the “Cancel subscription” button.
Tap “Cancel subscription”.
Step 7: Choose a Reason and Confirm
The Play Store might ask why you are canceling.
Choose a reason from the list or select “Decline to answer.”
Tap “Continue”.
A confirmation box will appear.
It will confirm you want to cancel and tell you when your subscription will end.
Tap “Cancel subscription” again to confirm.
After confirming, the subscription details for Fitness AI will change. It should show that the subscription is canceled and when it will expire. This means you have successfully stopped future payments.
Step 8: Check Your Email (Optional but Recommended)
Google Play often sends an email confirmation when you cancel a subscription.
Check the email linked to your Google Play account.
This email is good proof that you completed the cancellation.
By following these steps, you have completed the Fitness AI cancellation process via Google Play. You successfully requested to terminate Fitness AI membership by managing it through Google’s platform. You have used the correct path for Fitness AI billing management on Android.
What Happens When You Cancel? Stopping Auto-Renewal
When you follow the steps above, whether on the website, App Store, or Google Play, the main thing you do is stop Fitness AI auto-renewal.
What does this mean?
* You do not get a refund for the time you have already paid for.
* Your membership stays active until the end of your current billing period. If you paid for a month on the 15th and cancel on the 20th, you still have access until the 14th of the next month.
* After the paid period ends, your membership becomes inactive. You lose access to the premium features.
* You will not be charged again on the next billing date.
Canceling is mainly about preventing the next automatic payment. It is not usually a way to get money back for the unused portion of a subscription. This is part of manage Fitness AI subscription actions.
Checking Your Subscription Status
It is a good idea to double-check that your cancellation worked. You can do this in the same place where you canceled:
- Website: Log back into your account on the Fitness AI website. Go to the billing or subscription section. It should show your plan status as “Canceled” or “Expires on [date]”. It should not show a “Next Billing Date”.
- Apple App Store: Go to Settings > [Your Name] > Subscriptions. Find Fitness AI. It should show the end date of your subscription and no next payment date. It might show an option to “Resubscribe”.
- Google Play Store: Open the Google Play Store > tap your profile icon > Payments & subscriptions > Subscriptions. Find Fitness AI. It should say “Canceled” or show an expiration date instead of a renewal date.
Checking confirms you have completed the Fitness AI cancellation process successfully. It gives you peace of mind that you will not be charged again. You have confirmed you were able to stop Fitness AI auto-renewal.
Dealing With Issues: When Cancellation Isn’t Easy
Sometimes, things don’t go as planned. Maybe you cannot find the cancel button, or you get an error message. What should you do then?
Common Problems
- Cannot find the subscription: You might be looking in the wrong place. Remember, website subscriptions cancel on the website, App Store ones on Apple, and Google Play ones on Google. Double-check where you originally subscribed.
- Button is missing or greyed out: There might be a technical issue, or perhaps your subscription is already canceled or expired. Check your email for past confirmation notices.
- Getting charged after canceling: This is a serious issue. Make sure you followed all steps correctly before the next billing date. If you did cancel in time and were still charged, you need to contact support immediately.
When to Contact Fitness AI Customer Support
If you run into any of the problems above, or if you are unsure about the steps, it is time to reach out for help. Contacting Fitness AI customer support is the next step.
How to find their support:
* Look for a “Contact Us,” “Support,” or “Help” link on the Fitness AI website.
* Check the Fitness AI app for a “Help” or “Support” section in the settings.
* Search online for “Fitness AI support contact.”
When you contact them, provide:
* Your account email address.
* Where you subscribed (website, Apple App Store, Google Play).
* What steps you took.
* What problem you are having (e.g., “Cannot find cancel button,” “Was charged after canceling”).
* Screenshots if possible (like the subscription screen or the charge on your statement).
Contacting support creates a record of your attempt to cancel. This can be helpful if there are billing disputes later. Getting in touch with Fitness AI customer support is part of the Fitness AI cancellation process when the standard steps don’t work.
Understanding the Fitness AI Refund Policy
What if you just paid and want to cancel and get your money back? This is about the Fitness AI refund policy.
Generally, fitness app subscriptions work like magazine subscriptions. You pay for a period (month, year), and you have access for that time. If you cancel early, you usually do not get a refund for the unused time. The service remains available until the end of your paid-up period.
- Typical Policy: No refunds for partial periods after cancellation. You keep access until the next billing date. This is standard for subscription services.
- Possible Exceptions:
- Free Trials: If you cancel before a free trial ends, you are not charged. If you forget and are charged right after the trial, contacting support quickly might sometimes result in a refund, but it is not guaranteed.
- Technical Issues: If the app was broken and unusable for a significant time, preventing you from using the service you paid for, you might have grounds to ask for a partial refund.
- Billing Errors: If you were charged incorrectly (e.g., charged twice, charged a different amount than expected), you should contact support for a refund of the incorrect charge.
- Store Policies: If you subscribed via Apple or Google Play, their refund policies might apply, although they are often strict about subscription refunds unless there’s a clear issue.
Always check the official Fitness AI refund policy on their website or in their terms of service. This is the most accurate source of information. Do not expect a refund just because you canceled halfway through your billing cycle. The cancellation stops the next payment, not the current one.
Knowing the Fitness AI refund policy is important when you manage Fitness AI subscription decisions.
After You Cancel: What Happens Next?
You’ve done it! You’ve gone through the Fitness AI cancellation process and successfully requested to terminate Fitness AI membership. What happens now?
- Access Continues: As mentioned, you still have access to the paid features until the end of your current billing period. Use it up if you want!
- Account Status: Your account will likely remain active. You might still be able to log in, but you will lose access to premium features once your paid time runs out.
- Data: Your workout history, plans, and profile data might be saved. This means if you decide to come back later and resubscribe, your information might still be there. Check Fitness AI’s data retention policy if this is a concern.
- Re-subscribing: You can usually re-subscribe anytime you want. Just open the app or visit the website and choose a plan. Your old account might be reactivated.
Canceling is not usually deleting your account. It just stops the recurring payment.
How to Manage Fitness AI Subscription Going Forward
Knowing how to cancel is a key part of managing your Fitness AI subscription. Here are tips for better managing subscriptions in general:
- Know Your Billing Date: Keep track of when you will be charged. Mark it on a calendar or set a reminder. This helps you cancel before the next payment if you decide to stop.
- Check Statements: Look at your bank or credit card statements each month. Make sure you are only being charged for services you want. This helps catch unwanted charges quickly.
- Use Store Subscription Lists: If you subscribe via Apple or Google, regularly check your subscription list in the App Store or Google Play. This shows you everything you are paying for through those platforms.
- Read Terms: Before signing up, quickly read the terms about cancellation and refunds.
Being aware helps you manage Fitness AI subscription costs and usage effectively. You have learned how to stop Fitness AI auto-renewal and navigate the process.
Summary of Cancellation Methods
Here is a quick look at how to cancel Fitness AI subscription based on where you signed up:
| Signed Up On | How to Cancel | Key Steps | LSI Keywords Covered |
|---|---|---|---|
| Fitness AI Website | Via Fitness AI website login | Log in > Account Settings > Billing/Subscription > Find/Click Cancel | Fitness AI cancellation process, cancel Fitness AI subscription, Fitness AI account settings, Fitness AI billing management, stop Fitness AI auto-renewal, terminate Fitness AI membership, manage Fitness AI subscription, cancel Fitness AI online |
| Apple App Store | Via iPhone/iPad Settings > Apple ID > Subs | Settings > [Your Name] > Subscriptions > Find Fitness AI > Cancel | Fitness AI cancellation process, cancel Fitness AI subscription, terminate Fitness AI membership, manage Fitness AI subscription |
| Google Play Store | Via Google Play Store app > Menu > Subs | Play Store > Profile Icon > Payments & subscriptions > Subscriptions > Find Fitness AI > Cancel | Fitness AI cancellation process, cancel Fitness AI subscription, terminate Fitness AI membership, manage Fitness AI subscription |
| Issues/Problems | Contact Support | Find contact info (website/app) > Explain problem > Provide details | Fitness AI cancellation process, Fitness AI customer support |
| Refunds | Generally none for partial periods; check policy | Review Fitness AI refund policy > Contact support for exceptions only | Fitness AI refund policy |
This table helps summarize the main ways to terminate Fitness AI membership.
Frequently Asked Questions (FAQ)
Here are answers to common questions about ending your Fitness AI membership.
Q: Can I cancel my Fitness AI subscription anytime?
Yes, you can start the Fitness AI cancellation process at any point. However, canceling stops the next charge. You usually won’t get money back for the time remaining in your current billing period.
Q: If I cancel, can I still use Fitness AI for the rest of the time I paid for?
Absolutely. When you cancel Fitness AI subscription, you stop the auto-renewal. Your access continues for the duration you have already paid for.
Q: I subscribed through Apple/Google. Can I cancel on the Fitness AI website?
No. If you subscribed via the App Store or Google Play, you must cancel through your Apple ID or Google Play account settings. The Fitness AI website or app cannot manage those subscriptions. This is important for the correct Fitness AI cancellation process.
Q: What happens to my workout data after I cancel?
Usually, your workout history and profile data are kept by Fitness AI. This allows you to resubscribe later and pick up where you left off. Fitness AI’s privacy policy will have details on how long they keep data for inactive accounts.
Q: I forgot to cancel my free trial and was charged. Can I get a refund?
This depends on the Fitness AI refund policy and the store policy (Apple/Google) if you subscribed that way. Contact Fitness AI customer support right away. Explain you forgot to cancel the trial. Refunds in this situation are sometimes given as a one-time courtesy but are not guaranteed.
Q: How can I be sure I won’t be charged again?
After following the cancellation steps, check your subscription status where you canceled (website account, Apple Subscriptions, or Google Play Subscriptions). It should clearly show an end date for your access and no upcoming charge date. This confirms you have successfully completed the Fitness AI cancellation process and managed your Fitness AI billing management.
Q: I can’t find the cancel button in my account. What should I do?
First, confirm where you originally subscribed (website, Apple, or Google). Make sure you are checking the right place. If you are sure you are in the correct spot and the option is missing, contact Fitness AI customer support for help. They can guide you or cancel it for you if there’s an issue. This falls under troubleshooting the Fitness AI cancellation process.
Q: Is there a fee to terminate Fitness AI membership?
No, there should be no fee to cancel your membership. The cost is just the subscription fee itself. Canceling stops future payments without an extra charge.
Q: What does stop Fitness AI auto-renewal mean?
It means that when your current paid period ends, the subscription will not automatically renew for another period (month or year). You will not be charged again. This is the primary effect of cancellation.
Q: Can I pause my Fitness AI membership instead of canceling?
Some subscription services offer a pause option, but it’s not available everywhere. Check your account settings on the Fitness AI website or in the app (if that’s where you subscribed) to see if pausing is an option. If not, canceling and re-subscribing later is the alternative. This is part of how you might manage Fitness AI subscription.
Completing the Fitness AI cancellation process is straightforward once you know where to look. By following these steps, you can easily stop Fitness AI auto-renewal and end your membership when needed. Remember to confirm your cancellation to avoid future charges.